Shipping policy

Shipping Policy

Last updated: September 25, 2026

Thank you for shopping with Vanelys Trading LLC. We work with fulfillment partners, including CJdropshipping, to prepare and ship orders. Depending on the product, items may ship from different facilities and may arrive in separate packages.

Where we ship

We ship to the destinations available at checkout. Shipping availability may vary by product and destination. If your address cannot be selected at checkout, please contact us through our contact page before placing an order.

Processing and delivery times

Orders typically take [insert verified processing range] business days to process before shipment. After dispatch, estimated delivery is:

United States: 4-6 business days
Canada: 4-6 business days
Europe: 4-6 business days
Other available destinations: 4-6 business days

These are estimates, not guaranteed delivery dates. Processing and transit times can vary by product, shipping method, destination, customs clearance, and carrier conditions. We will contact you if we cannot ship your order within the timeframe stated when you placed it and provide your available options.

Shipping charges

The shipping charge for your order is displayed at checkout before payment. If an order contains items shipping from different facilities, the items may arrive separately.

Tracking

When tracking is available, we will send the details to the email address provided at checkout. Tracking may take some time to update after a package is dispatched.

International orders

International shipments may be subject to customs processing, import duties, or taxes. Any amounts collected by Vanelys Trading will be shown at checkout. If duties or taxes are not collected at checkout, the destination country or carrier may request payment before delivery.

Incorrect addresses and delivery issues

Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We will try to update the address before shipment, but changes may not be possible once an order has been processed.

If your package is delayed, marked delivered but missing, or arrives damaged, contact us with your order number so we can investigate and explain the next steps.